Terms & Conditions

Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use BitStarz Mobile. By using our services, you represent and warrant that you are of legal age to enter into this agreement and that you meet all eligibility requirements.

Account Creation

To access BitStarz Mobile services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use of your account
• Ensuring your account information remains current and accurate

Identity Verification

We may require identity verification to comply with regulatory requirements and prevent fraud. You agree to provide requested documentation and cooperate with verification processes.

Acceptable Use Policy

Permitted Uses

You may use BitStarz Mobile for lawful purposes only, including:

• Playing mobile games and accessing entertainment content
• Managing your account and preferences
• Communicating with customer support
• Participating in promotions and loyalty programs

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using automated systems, bots, or scripts to access our platform
• Attempting to hack, reverse engineer, or compromise our systems
• Creating multiple accounts to circumvent restrictions or gain unfair advantages
• Sharing your account credentials with others
• Using our platform for illegal activities or to violate any laws
• Transmitting malicious code, viruses, or harmful content
• Impersonating others or providing false information
• Interfering with other users' enjoyment of our services

Mobile Gaming Services

Game Availability

BitStarz Mobile provides access to various mobile games and entertainment content. We reserve the right to:

• Add, remove, or modify games at any time
• Limit access to certain games based on location or other factors
• Implement maintenance periods that may temporarily affect service availability
• Modify game rules, features, or mechanics

Fair Play

All games on BitStarz Mobile are designed to be fair and random. We use certified random number generators and regularly audit our systems to ensure fairness. Any attempt to manipulate games or exploit vulnerabilities is strictly prohibited.

Responsible Gaming

We promote responsible gaming practices and provide tools to help you manage your gaming activity:

• Deposit limits and spending controls
• Session time limits and cooling-off periods
• Self-exclusion options for extended breaks
• Resources for problem gaming support

Financial Transactions

Payment Methods

BitStarz Mobile accepts various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All transactions are processed securely through encrypted payment gateways.

Deposits and Withdrawals

When making deposits or withdrawals:

• You must use payment methods registered in your name
• We may require additional verification for large transactions
• Withdrawals are subject to processing times and verification procedures
• We reserve the right to refuse transactions that violate our policies

Currency and Exchange Rates

All transactions are processed in Indian Rupees (INR). Exchange rates for international payment methods are determined by your financial institution and may vary.

Intellectual Property Rights

Our Content

BitStarz Mobile and all content, including games, graphics, text, software, and trademarks, are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer our software or systems
• Create derivative works based on our content

User-Generated Content

If you submit content to BitStarz Mobile (such as reviews or feedback), you grant us a non-exclusive license to use, modify, and display such content in connection with our services.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using BitStarz Mobile, you consent to the collection and use of your information as described in our Privacy Policy.

Data Security

We implement appropriate security measures to protect your personal information, but we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

Limitation of Liability

To the maximum extent permitted by law, BitStarz Mobile shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or technical difficulties
• Errors or omissions in our content or services
• Damages resulting from third-party actions or content

Our total liability to you for any claims arising from these Terms or your use of BitStarz Mobile shall not exceed the amount you have paid us in the 12 months preceding the claim.

Disclaimers

Service Availability

BitStarz Mobile is provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Third-Party Content

Our platform may contain links to third-party websites or content. We are not responsible for the content, privacy practices, or terms of such third parties.

Regulatory Compliance

While we strive to comply with all applicable laws and regulations, gaming laws vary by jurisdiction. You are responsible for ensuring your use of our services complies with local laws.

Termination

Account Termination

You may terminate your account at any time by contacting our support team. We may terminate or suspend your account if you violate these Terms or engage in prohibited activities.

Effect of Termination

Upon termination:

• Your access to BitStarz Mobile services will cease
• We will process any pending withdrawals according to our policies
• We may retain certain information as required by law
• Provisions of these Terms that by their nature should survive termination will remain in effect

Dispute Resolution

Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of BitStarz Mobile will be subject to the exclusive jurisdiction of Indian courts.

Dispute Process

Before pursuing legal action, you agree to first contact us to attempt to resolve any disputes informally. We are committed to working with you to resolve issues fairly and promptly.

Modifications to Terms

We may modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of BitStarz Mobile after any modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Support: Visit our support page for assistance
• Address: BitStarz Mobile Legal Team, India

We are committed to addressing your concerns and ensuring a positive experience on BitStarz Mobile.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and BitStarz Mobile regarding your use of our services. These Terms supersede all prior agreements and understandings.